Which of the following is a Desirable Capability in supplier selection?

• A. Attitude, training, maintenance
• B. Price competitiveness
• C. Market share
• D. Advertising spend

Answer: (A)

Desirable capabilities in supplier selection are those that directly affect the supplier’s ability to perform reliably and to meet requirements. Attitude matters because it shapes collaboration, communication, and how proactively the supplier addresses issues. Training ensures personnel have the skills and knowledge to execute processes correctly, reducing defects and variability. Maintenance shows the supplier’s commitment to keeping equipment and systems in good condition, lowering downtime and quality problems. Together, these capabilities boost quality, reliability, and responsiveness—critical factors for a supplier that will be relied upon over time. In contrast, price competitiveness centers on cost, market share speaks to size rather than capability, and advertising spend reflects marketing activity, not operational ability.